Customer success & PV engineering internship (French)

Madrid

Job description:

  • Solve customers' issues regarding the use and functioning of the pvDesign software.
  • Carry out software demonstrations for potential clients.
  • Work alongside the BusinessDevelopment team to build customer relationships.
  • Recover feedback from clients and identify its priority.
  • Provide training for new clients and participate in webinars and international conferences.
  • Understand from a technical perspective what our customers expect from the software.
  • Optimize the solar PV plant designs of customers upon request.
  • Communicate with collaborators and undergo research to achieve a deep understanding of the technical intricacies of potential new features or tools.
  • Ideate potential software features& improvements alongside the Software Development team.
  • Communicate with manufacturers via email & provide reliable information.
  • Maintain pvDesign's Knowledge Base, methodologies, and video tutorials updated.

Requirements:

  • Excellent interpersonal and written communication in English and French (C1).
  • Knowledge in other languages will also be considered (Spanish, Portuguese, German, or Italian preferred).
  • Knowledge of solar plant design.
  • Passion in finding the best solution to customer questions/issues.Ability to manage multiple priorities in a fast-paced environment.
  • Analytical mind with creative problem-solving abilities.Strong work ethic, team player, and eagerness to learn.
  • Sociable, curious, and creative.

About us:

  • Full training and onboarding program.
  • Young, dynamic, and diverse work environment.
  • Focused on international markets.
  • Passionate about renewables, sustainability, and new technologies.
  • Constant opportunities to voice your opinions and ideas.
  • Career development according to your aspirations and interests.
  • Plenty of after-hours activities with the team